WILSON & CO.

How do I receive my design?

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Our interior design service is all based online, so you will receive your design via email in the form of a PDF presentation.

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How long will it take to receive my design?

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Once we have received what we require from you, it'll take us 14 working days to compete. 

If you choose to opt for our fast track service, your design will be completed within 7 working days - this service is subject to availability. I personally create each design, so there are only so many fast tracks that I am able to complete. 

Our Bespoke package may take longer depending on the size/complexity of your design, this we will discuss in your consultation, working with you to give you the best time frame.

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Do you offer house visits?

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We make sure that clients send us detailed floor plan measurements. We will send you our our 'How To' guide on the best way to measure up your space - this means house visits are not necessary. However, if for whatever reason you would like us to come and get a feel for your space and professionally measure up, then we would be more than happy to do so. We will use our laser to take each measurement, providing accurate results. This service is only available in Derbyshire, Nottinghamshire, Staffordshire and Leicestershire area. 

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Can I talk to you face to face about my design?

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Yes! If you would like to meet us, we offer a face to face consultation which allows us to come and get a good feel for your space and to sit and discuss your design ideas. We will talk through our detailed questionnaire, finding out what style you are after, things love and those all important finishing touches.This service is only available in Derbyshire, Nottinghamshire, Staffordshire and Leicestershire area. 

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What if I do not like my design?

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Here at Wilson & Co. Interiors we strive to create your perfect space. At the start of each design we ask all the necessary questions to ensure that we are on the same page, no matter what your style. However, each package includes the option to revise items within your design, whether it be a lamp or paint shade. So not to worry if you are unsure on every detail.

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What if I make a mistake on my measurements?

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We rely heavily on the measurements that you provide us, so it is vital that you double check each one before you send them over to us. As soon as we receive them we will get started right away on creating your 3D space - this means that we are not liable for incorrect measurements. We will send you our our 'How To' guide in your welcome pack which shows you the best way to measure up your space.

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Can I use Wilson & Co. Interiors if I live outside the UK?

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Absolutely! Our design packages are all digital so can be accessed anywhere. However we do source products from the UK, many of which will ship overseas for an additional fee. We do aim to please, so if you have certain brands you would like us to use that are in your country (as long as we can access their website) then please let us know as we will source from them.